The price and timeline may vary depending on project complexity.
If the price differs from the one displayed on the website you will be contacted and given the option to either: complete your order for the relevant service at the updated price or cancel your order for the relevant service. The remaining balance will be settled upon final approval of the project.
eCommerceStaff is a 100% Confidential service. Shopify development is the core of what we do and we are not interested in stealing, selling or revealing the information you share with us. We will willingly sign a NDA or Non-Disclosure Agreement with you for protection and security of your proprietary information.
eCommerceStaff respects your privacy and guarantees that all information shared with us will remain confidential and will not be shared with third parties under any circumstances. Your copyrights will always remain yours. Your email address, artwork, order details, and any other information you provide, as well as the final product, will not be revealed, unless you decide.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Our refund policy lasts 7 days. If 7 days have gone after your purchase, unfortunately we can’t offer you a refund.
If you purchase a service and we don’t approve your task for any reason, you will receive a full refund within 2 hours. If something goes wrong after we’ve started or finished the task, we’re all about being fair. There are onboarding costs for us (our time), so we just ask for you to be fair with us.
We work Sunday-Thursday, 9:00am - 6:00pm GMT +6.
We do not work at weekends (Friday, Saturday) but in the case of an urgent project we can discuss and overcome the craziest deadlines.